Train new hires and existing staff on all operating policies and procedures.Responsible for creating a positive and united work environment among all staff.Responsibilities include assisting with floor coverage, processing of client purchases, as well as opening and closing the store. Operations Manager works in tandem with supervisors and sales associates, executing all operational and standards set forth by the company serving as a leader to the store team.Maintain a clean and organized work environment.Provide daily communication correspondence to team members as needed.Ensure all expired/damaged/returned product is logged and disposed of according to provincial regulations.Supply Ordering - all store, office, and shipping supplies.Implement and oversee security, reporting and cash management procedures related to opening and closing the store.Perform all daily opening and/or closing procedures.Manages the inventory receiving process.Operate the store within the guidelines of AGCO Cannabis rules and regulations.Train all team members on work procedures and policies so that everyone understands what's required to meet the SOP. Maintain store compliance with the provincial regulations set by the AGCO.Assist in building weekly or bi-weekly staff schedules.Hire sales associates, supervise and manage employees.Utilize customer and team member feedback to readily implement changes to improve the customer experience.Provide complaint resolution to ensure satisfaction of all customers.Providing an enjoyable, full-service shopping experience to customers.Direct and motivate employees to attain personal sales goals.View sales reports and communicate with the team to identify sales trends and potential inventory requirements.Execute Cannabis and accessories selling strategies.We are looking for a motivated individual who loves to meet new people, cultivate relationships and is excited to learn more about this up and coming industry. From hiring & training knowledgeable associates, overseeing efficient and accurate inventory, to establishing and maintaining a positive customer sales experience, you will set the standard of success within our store. The store manager is the operations leader and partners with ownership, sales manager and supervisors must be proficient in all aspects of the business. We are in search of a professional and qualified retail store manager who is passionate about creating a unique, customer-focused environment. is a new Cannabis Retail Operator in Ontario and will be opening a location in Sudbury.
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